We aim to deliver your order as quickly and efficiently as possible. Below you'll find everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed during weekends, public holidays, or promotional periods may require additional processing time.

Once your order has been shipped, you'll receive a confirmation email or message with your tracking details.

Estimated Delivery Times

Cairo & Giza: 1–2 business days
Alexandria: 2–3 business days
Other Governorates: 3–5 business days

Please note that these are estimated delivery times and may vary depending on your location and courier operations.

Shipping Fees

Shipping fees are calculated automatically at checkout based on your delivery address.
If Cash on Delivery (COD) is selected, an additional EGP 25 Cash on Delivery service fee will apply.

Order Tracking

Once your order has been dispatched, you'll receive your tracking number so you can monitor your shipment until it arrives.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to weather conditions, public holidays, or unforeseen courier circumstances.

If your order is significantly delayed, please contact our support team and we'll be happy to assist you.